Shipping & returns
Flat rate of $10 Australia wide.
Free shipping on orders over $59 Australia wide.
*Our online store only delivers within Australia. If you would like to request a quote to any other part of the world, please email us at firstname.lastname@example.org and we will email you an invoice including international shipping to complete your purchase.
We will choose the best shipping provider at the time of packing - items that fit in a Regular Satchel will generally be sent with Australia Post. Note that there are restrictions on some products, and some products cannot be shipped to interstate or international destinations.
Please allow adequate time for your order to arrive (remember - Tasmania is a long way from rural Queensland!). If you would like to arrange Express postage for an additional cost please get in touch.
Returns Policy -
Please choose your items carefully - and if you are unsure about anything, please get in touch prior to purchasing and we can answer your questions or email more photos!
Refunds can only be accepted if your goods are faulty, damaged on arrival, or in accordance with ACCC guidelines. Please email us straight away at email@example.com if you have any issues with your purchase.
If you need to exchange an item for any other reason, you will need to cover all postage expenses (including return postage to you) and accept responsibility for any missing or damaged items. Items need to be received by us within 14 days for exchange.
We are unable to provide refunds for change of mind or if they don't fit - but we can exchange them or provide a store credit.